Security-first IT support, 24/7 monitoring, and secure cloud solutions from PCI’s team of experts.
Proactive managed IT, cybersecurity oversight, and secure cloud solutions backed by 40+ years of experience supporting regulated and growth-focused organizations.
Serving 65+ organizations across healthcare, legal, financial services & manufacturing
Buffalo HQ, national reach
PCI partners with Buffalo-area organizations that rely on technology to operate securely, efficiently, and at scale.
We support a wide range of organizations, with a focus on:
- 25–500 employee organizations
- Multi-location or hybrid/remote workforces
- Compliance-sensitive industries such as:
- Healthcare & life sciences
- Legal Services
- Financial services
- Manufacturing
- Professional services
Common situations we help solve:
- An internal IT team that needs additional support so they can focus on critical business functions
- A growing organization overwhelmed by IT future-planning
- Organizations frustrated with reactive IT support looking for a forward-thinking approach
- Cloud or Microsoft 365 migrations that stalled or introduced security gaps
- Mergers or acquisitions that need technological unity
- Increased security concerns after a shift to remote or hybrid work
Our IT Services
Managed IT Services & Co-Managed IT
PCI provides fully outsourced or collaborative IT support to optimize operations and free up internal resources.
Microsoft 365 Optimization & Management
Enables a secure, modern workplace through expert deployment and management of Microsoft 365 tools and services such as
Teams, Intune, Defender, and Azure AD.
Infrastructure Monitoring & Endpoint Management
Proactively manages and monitors systems and devices to maximize performance, security, and uptime.
Cloud Services
Delivers flexible, scalable cloud solutions tailored to business needs for agility and cost efficiency. (Private, Public, and Hybrid Cloud)
IT Security & Compliance Assessments
Identifies vulnerabilities and ensures compliance through thorough security evaluations and remediation planning.
UCaaS via RingCentral
Streamlines communication and collaboration with an all-in-one cloud-based platform for unified voice, video, and messaging.
Trusted by Organizations Across the Northeast & Beyond
See what our clients have to say:
Why PCI for Buffalo Businesses?
Organizations choose PCI because we focus on preventing problems—not just reacting to them.
What sets PCI apart:
- 40+ years of IT expertise supporting complex environments
- 24x7x365 support from experienced engineers
- Deep Microsoft and security certifications
- Proven experience in regulated industries, including healthcare and life sciences (CAREtech / PHARMAtech)
- A proactive, “set it up right—not mop it up later” approach that reduces downtime and firefighting
Why PCI Is Different
- Security-first architecture (not reactive support)
- Clear commercial terms (no long-term lock-in)
- Performance-backed engagement model,
- Strategic IT roadmap included
- Freedom Guarantee
How Engagement Works
Discovery Call & IT Consultation
We learn your business, environment, and challenges.
01
Comprehensive IT Services Proposal
Clear recommendations aligned to your goals and risk profile.
02
Onboarding & IT Roadmap
Efficient onboarding designed to minimize disruption and plan for the future.
03
Ongoing Support, Optimization, & Reporting
Proactive improvements, visibility, and strategic guidance.
04
What Happens After You Submit the Form?
✓ 30-minute discovery call
✓ Risk overview
✓ Valuable insights
✓ Clear next steps
✓ No obligation
You’ll leave with practical recommendations — even if we never work together.
Frequently Asked Questions
Do you support businesses outside Buffalo?
Yes. PCI provides remote-first managed IT and security services to organizations across the U.S.
How does remote infrastructure management work?
We use secure monitoring and management tools to proactively identify and resolve issues—often before users notice them.
What’s included in a managed IT services contract?
Typically monitoring, support, patching, security oversight, and strategic guidance. Services are tailored to your environment.
Can PCI work alongside our internal IT team?
Absolutely. Many clients use PCI to supplement internal IT with 24/7 coverage and specialized expertise.
Is PCI experienced with compliance requirements?
Yes. We regularly support regulated environments, including healthcare, life sciences, and financial services.