For over 35 years, we’ve helped companies of all sizes and industries realize their full potential. We don’t just sell IT. We solve problems. And while the technology we offer is constantly changing, our commitment to serving our clients is as consistent as ever. We measure our success by the number of long-standing relationships we maintain – some going back decades. And we look forward to the opportunity to earn the same level of trust with you.
We take the time to get to know your business so we can deliver meaningful results and create a long-lasting relationship, both professionally and personally.
We aim to add value by developing original IT solutions that help our clients succeed.
We fit in that “sweet” spot” of offering extensive capabilities along with stellar service that gives you the highest level of confidence in your technology.
Mark is the majority owner of PCI and drives the organization's relentless commitment to its clients and innovative approach to solving business problems through IT solutions. His passion for developing meaningful professional relationships has established a culture at PCI that results in a true partnership with its clients. Mark is a 34-year IT veteran, who serves his community as a philanthropist and through numerous board positions including the Amherst Chamber of Commerce and as the acting Chairman of the ECC Foundation Board.
President & CEO
Joe serves as the company’s COO and Integrator. In his time with PCI, Joe has established a performance management system which rewards performance and living the company values, selected and implemented a professional services automation platform, helped overhaul the executive leadership team, and positioned the company to achieve success.
Chief Operating Officer
Brittany is our Director of Human Resources and a member of the Leadership Team. She has 10+ years of progressive HR experience in the areas of Organizational Development, Training, Strategic Planning, Talent Management, Employee Relations and Engagement. She is focused on developing a culture and employee base that can assist PCI in achieving it’s vision.
Director, Human Resources
Len serves as the Director of Engineering with 20+ years of experience with a broad range of infrastructure technologies. He is a leader in his field, overseeing the technical team and is committed to PCI's core values. He is a champion for our clients and insists on the highest standards from service design to security best practices.
Sean is the Director of PCI’s Project Management Office and a member of the Leadership Team. The PMO exists as the primary coordination body and facilitator of PCI’s project management processes. Sean has 20+ years of industry experience with PCI.
Director, Project Management
Renea is our Director of Client Success and a valued member of the Leadership Team. Boasting 18+ years of IT and Professional experience within PCI, she leads a department dedicated to delivering service excellence. By fostering true partnerships and staying ahead of client service needs, Renea ensures our clients receive exceptional support that drives success.
Director, Client Success
Wendy is the Director of Finance and Admin and a member of the Leadership Team. Her department supports a variety of areas including A/R, A/P, Billing, Purchasing and Facilities. Wendy has 21 years of professional experience with PCI.
Director, Finance & Administration
Calvin is the Director of Client Service Delivery and a member of the Leadership team. He has 20+ years of experience in Information Technology. He is focused on developing a culture that represents PCI’s five core values. Calvin brings an infectious energy and can-do attitude to the team and is an ambassador of our core values. He has demonstrated a unique ability to improve collaboration, client focus, results, and engagement everywhere he has been.
Director, Client Service Delivery
Jaime is the Director of Focused Cloud Solutions and a member of the Leadership Team. He has a proven track record in professional, managed and cloud services. Jaime champions change through innovating existing service delivery models and creating new revenue streams/line of business.
Director, Focused Cloud Solutions
PCI is formed, marketing the first personal computers available from a small storefront in Buffalo, New York..
As current management team is assembled, company refocuses efforts on “core clients”..
We relocate to our current headquarters in downtown Buffalo..
Developed expertise – became experts in networking, created outsourcing practice..
Opened first data center – developed application hosting model, rapid growth..
Opened second data center – expanded hosting offering, secured more clients..
Strategic growth – focus on core competencies, strong consistent annuity based growth..
Secured third data center – continue strong consistent annuity based growth, developed public cloud offerings..
Integrated 703 and 6400 support teams – enhanced consistent delivery model, implemented Cloud Team..