Our core philosophy: Clients

For over 35 years, we’ve helped companies of all sizes and industries realize their full potential. We don’t just sell IT. We solve problems. And while the technology we offer is constantly changing, our commitment to serving our clients is as consistent as ever. We measure our success by the number of long-standing relationships we maintain – some going back decades. And we look forward to the opportunity to earn the same level of trust with you.

Relationship focused

We take the time to get to know your business so we can deliver meaningful results and create a long-lasting relationship, both professionally and personally.

BUSINESS-MINDED INNOVATION

We aim to add value by developing original IT solutions that help our clients succeed.

National caliber,
personalized attention

We fit in that “sweet spot” of offering extensive capabilities along with stellar service that gives you the highest level of confidence in your technology.

our team

Always glad to help

MARK GAULIN

Mark Gaulin

President & CEO

Joe Dunlop

JOE DUNLOP

Chief Operating Officer

BRITTANY DEAN

Brittany Dean

Director, Human Resources

LEN JENKINS

Len Jenkins

Director, Engineering

SEAN TODTENHAGEN

SEAN TODTENHAGEN

Director, Project Management

RENEA TUPIS

Renea Tupis

Director, Client Success

WENDY VOGLMAYR

Wendy Voglmayr

Director, Finance & Administration

CALVIN WILLIAMS

Calvin Williams

Director, Client Service Delivery

Ycaza, Jaime

Jaime Ycaza

Director, Focused Cloud Solutions

Forward-thinking history.

Since our inception, PCI has been a company that is constantly evolving to meet the needs of our clients.

1981

PCI is formed, marketing the first personal computers available from a small storefront in Buffalo, New York..

1985

As current management team is assembled, company refocuses efforts on “core clients”..

1988

We relocate to our current headquarters in downtown Buffalo..

1990-96

Developed expertise – became experts in networking, created outsourcing practice..

1997

Opened first data center – developed application hosting model, rapid growth..

2001

Opened second data center – expanded hosting offering, secured more clients..

2001-14

Strategic growth – focus on core competencies, strong consistent annuity based growth..

2014-18

Secured third data center – continue strong consistent annuity based growth, developed public cloud offerings..

2018-19

Integrated 703 and 6400 support teams – enhanced consistent delivery model, implemented Cloud Team..

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Case Studies

Connected with success.

Find out how we've helped both small and enterprise clients.

View our case studies