Managed Security Operations Center & Extended Detection & Response

24/7 threat detection and response across endpoints, identities, and cloud environments.

What You'll Find On This Page:

WHAT IS MANAGED SOC/XDR

WHY IS IT IMPORTANT

WHAT PCI DELIVERS

OPERATIONAL ADVANTAGES

What Is Managed SOC/XDR?

A Managed Security Operations Center (SOC) combined with Extended Detection and Response (XDR) provides continuous, around‑the‑clock monitoring, detection, investigation, and response to cyber threats across your organization.

Rather than relying on standalone security tools or internal staff to chase alerts, SOC/XDR delivers a unified security platform operated by dedicated security analysts. Threats are detected early, validated by humans—not just automation—and actively contained before they escalate into business‑impacting incidents.

Managed SOC/XDR acts as an extension of your IT and security teams, watching over your environment 24/7 without the cost, complexity, or staffing challenges of building an internal SOC.

WHAT XDR COVERS:

Endpoints: Windows, macOS, and Linux devices
Identities: Microsoft 365 and cloud identities
Email & Collaboration: Business email compromise and account abuse
Security Logs: Centralized, security relevant log collection and retention

Why Managed SOC / XDR Is Important

Today’s cyber threats don’t wait for business hours—and they rarely announce themselves with a single alert. Modern attacks often begin quietly, moving laterally across endpoints and identities before ransomware, data theft, or financial fraud occurs.

Organizations commonly face challenges such as:

Alert fatigue and false positives
Limited or nonexistent after‑hours monitoring
Evolving attacker techniques that bypass traditional tools
Disconnected security technologies and dashboards
Increasing compliance and audit requirements

Managed SOC/XDR closes these gaps by validating alerts, correlating activity across systems, and executing response actions in real time. The result is faster detection, faster response, and significantly reduced risk.

The Business Impact

Threats are stopped before encryption, data loss, or fraud
Security incidents are handled even overnight or on weekends
Internal teams stay focused on operations—not security escalation
Leadership gains confidence in visibility, reporting, and compliance

What PCI Delivers with Managed SOC / XDR

PCI’s Managed SOC/XDR service delivers enterprise grade security operations without enterprise level overhead. Powered by a proven, human led SOC and integrated detection technologies, we provide proactive protection tailored to modern business environments.

24/7 Monitoring & Human-Led Threat Detection

Your environment is continuously monitored by trained security analysts who investigate suspicious activity across endpoints and identities. Every high‑risk alert is reviewed by a human—not just flagged by software—ensuring you receive validated, actionable intelligence instead of noise.

Continuous Monitoring Includes:

Malware and ransomware behavior
Unauthorized or suspicious identity activity
Lateral movement and persistence attempts
Behavioral anomalies indicating active threats

Rapid Investigation & Incident Response

When a real threat is detected, PCI’s SOC investigates its scope, confirms impact, and initiates response actions under established playbooks. This dramatically reduces response time and limits potential damage.

Active Response Capabilities:

Endpoint isolation to stop spread
Malicious process termination
Account disablement or session revocation
Containment actions executed after hours when needed

For confirmed, active threats, response actions happen immediately—no waiting for the next business day.

Endpoint & Identity Protection

Managed SOC/XDR protects both devices and user accounts, recognizing that many modern attacks begin with stolen credentials rather than malware.

Endpoint Detection & Response (EDR)

Coverage for Windows, macOS, and Linux
Detection of ransomware precursors, persistence, and exploitation
Active remediation guided or executed by SOC analysts

Identity Threat Detection & Response (ITDR)

Protection for Microsoft 365 identities
Detection of account takeover, session hijacking, malicious inbox rules, and rogue OAuth applications
Rapid credential and session containment to stop attacks in progress

Centralized Logging & Compliance Support

PCI’s Managed SOC/XDR includes integrated log management designed to support investigations, audits, and compliance requirements without unpredictable costs.

Logging & Retention:

One year of log retention included
Immediate access to the most recent 30 days
On‑demand retrieval for audits and extended investigations

This allows your organization to maintain visibility and meet regulatory expectations without managing a separate SIEM platform.

Reporting & Executive Visibility

Security value shouldn’t be hidden in dashboards. PCI provides clear, standardized reporting designed for both technical teams and leadership.

Quarterly Reports Include:

Summary of detected and remediated threats
Incident details for confirmed security events
Trends and insights to support risk management and compliance efforts

These reports provide measurable proof of security effectiveness and operational value.

Operational Advantages of PCI’s Managed SOC / XDR

Reduce Risk & Strengthen Your Security Posture

Threats are detected and contained early, reducing the likelihood of operational disruption, data loss, or reputational damage.

Extend Your Team Without Additional Headcount

Gain access to 24/7 SOC coverage and senior security expertise without hiring, training, or managing an internal security team.

Simplify Your Security Stack

Replace disconnected tools with a unified platform that integrates endpoint, identity, logging, and security operations.

Protect Your Business—Day and Night

Security incidents don’t follow a schedule. PCI’s SOC ensures threats are monitored and handled continuously, even when your team is offline.