Are you a highly motivated tech professional with knowledge of cloud platforms? Do you have comprehensive knowledge of technical and operating systems? As Dev Ops Engineer, you will be a very intricate part of daily operations and provide a high level of technology support both internally and externally.

About PCI:

PCI is Western New York's Leading Information Technology Service Provider. For 40 years, PCI has focused on our Core Client relationships, controlled growth and IT Infrastructure Support Services. Our Clients can leverage IT and industry expertise within cloud computing, IT-as-a-Service, IT security, and service desk. At PCI, our mission is to provide certainty in an uncertain world – enabling our employees and clients alike to sleep better at night.

PCI’s commitment to you:

As a Dev Ops Engineer, you will utilize your knowledge of the Software Development lifecycle and various automation tools in an effort to provide guidance and recommendations for increased efficiency and reduced customer incidents. You will work collaboratively with the Service Delivery Team and across departments to troubleshoot issues that arise during testing and production, catching and solving issues before launch. The Dev Ops Engineer will contribute to moderately complex aspects of a project.

 The Dev Ops Engineer:

• Builds and maintains tools, solutions and manages microservice architectures associated with deployment and PCI’s operations platform, ensuring that they meet our customer service standards and reduce errors.
• Automates and orchestrates workloads across multiple public cloud providers.
• Supports internal and external customers on multiple platforms.
• Develops tooling and processes to drive and improve the customer experience.
• Tests system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.
• Deploys product updates as required while implementing integrations when they arise.
• Specifies, documents and develops new product features. Writes automating scripts.
• Manages code deployments, fixes, updates and related processes.

Requirements - AWS experience required; certification preferred. Azure experience a plus.

FLSA Category - Exempt, full-time.

Supervisory Responsibility – No

Location – Buffalo, NY