Network Operations Center
PCI Network Operation Center (NOC) - the nerve center of our hosting solutions - provides 24x7 operational control of the entire PCI infrastructure, services, and back office provisioning systems. Our NOC provides the depth and breadth of highly skilled technical resources under one roof that consistently deliver the engineering and operations expertise necessary to manage and sustain the infrastructure that supports your mission-critical applications.
Also delivered through our NOC is our customer support program - all-inclusive support services that combine the right tools, the right people, and the right processes. Our help desk provides a single point of accountability - reassurance that we will deliver what we've promised.
What separates a good technology organization from a great one? Service and support. PCI provides expert support on demand to ensure that all aspects of your business are running smoothly. We're available to respond to your needs.
PCI is committed to addressing the dynamic support needs of our customers. Our comprehensive support solutions not only represent specialized options through which service requests and operational concerns are routed, these focused solutions allow PCI to deliver the dedicated and immediate support our customers require to keep their Internet operations up and running 24 hours a day, 7 days a week.